E-mail: [email protected]
Phone/whatapp/wechat: +86 18 75 88 99 746
ADD: Shangsha Rd., ETDZ, Hangzhou 310018, ChinaWeb: www.finesanitary.com
General Questions:
Q: How about MOQ?
We accept trial/small order:
- total value less than USD.10K, price no include FOB fee and additional 5% for handling.
- total value less than USD.20K, but more than USD.10K, price no include FOB fee.
- total value more than USD.20K, price include FOB fee.
Q: What is normal delivery time?
A:Ranging from 25 days-45 days depending on QTY and number of items.
Q: What is normal payment?
A:
- Option 1: 30% deposit, 70% by T/T against copy of shipping documents.
- Option 2: 100% by L/C at sight.
Q: Are all products showing in the website?
A: No,website only shows the regular and popular products,some special or customized products not showing in website.
Q: Can I get free samples?
A: Yes, one free sample is available for client's testing.
Customer shall pay the courier fee for the samples,which would be deducted from the initial bulk order.
Q: Is there any possible to keep our deal/products as a secret?
A: Yes,if your order amount arrives to USD.1 millian for a style/serie per year, we will sign a agreement,that the style/serie no show or sell to other customer from the same market,and do it strictly.